Get Support with Your Recruitment Partner Concerns
As a student, you may have many questions about the study abroad journey. At ApplyBoard, we strive to make sure you have the best representatives available to help you answer these questions and address your needs. However, we understand there are times where you may decide to find a new recruiting agency to work with.
Is your recruitment partner too far away? Do they charge additional fees? Do they not respond to you quickly or provide the services you need? If you answered yes to any of these questions, ApplyBoard has a solution for you.
ApplyBoard has a built in feature that allows you to share this feedback with us so we can help to either assist with either mediating your relationship or remove your current recruitment partner.
Report My Advisor
ApplyBoard has a Report My Advisor feature across applications that allows you to provide feedback on your recruitment partner, if you are unhappy with their services.
- Log in to ApplyBoard.com.
- Go to your applications.
- Scroll down to the bottom of the page under Your Advisor and select "Request new advisor".
- In the Request new advisor form, you will need to specify the reason why you are requesting a new advisor. Options include:
- I am unhappy with my current service
- I want to switch to a closer advisor
- I speak a different language
- Advisor is charging more than advertised
- Advisor does not provide enough updates
- Other
Note: The form will allow you to indicate if you are open to resolving issues with your current advisor, and if this is the case our Recruiter Support Team will be happy to help mediate your concerns.
If this is not the case, you can indicate that you would like to add or remove a recruitment partner from your account. This request will either go through our Recruiter Change team or the Recruiter Support team depending on certain factors.
- Once you reviewed all of the information, click "Submit Request".
Next Steps
Once the recruitment partner is removed, if you are a student from India, Philippines, or Sri Lanka select you can select a recruitment partner from a list of available partners using the ApplyBoard.com/partners page in the ApplyBoost program.
If you do not have this option, you can either complete a recruiter change or work with the Recruitment Support team to select a new recruitment partner.