If you have forgotten your ApplyBoard password or cannot log in, follow these steps to reset your access quickly and securely.
How to Reset Your Password
- Go to the ApplyBoard login screen and click Forgot your password?
- Enter your email address. Depending on your account setup, you will see one of the following screens:
The screen defaults to Reset via Email. Click it to receive a reset link in your inbox. If you would prefer to reset via phone number instead, click Choose another recovery method to switch.
Once you receive the reset link, click Reset Password in the email, enter your new password, and click Submit.
The screen shows both recovery options at once — Reset via Email and Reset via Phone Number. Select whichever you prefer and follow the instructions to complete the reset.
Note: If you do not see the reset email in your inbox, check your junk or spam folder before contacting support.
Troubleshooting
Your new password must contain:
- At least 10 characters
- A lowercase letter
- An uppercase letter
- A number
Check your junk or spam folder first. If the email is not there, contact our support team via email at help@applyboard.com.
This is a known technical issue that requires manual intervention from our team. Do not continue attempting a password reset — repeated attempts will not clear the error.
- Contact support immediately via email at help@applyboard.com.
- Let the team know you are seeing the "Reset not allowed" error and provide your Recruitment Partner ID.
- Our support team will escalate your account to the technical department to restore access.
Still having trouble logging in?
Email our support team directly and we will help you restore access to your account.